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- How do I order your products?
Please use our convinient online shopping cart feature or contact Aaxeon Technologies directly using the following:
Toll-free: (877) AAXEON5
Phone: (714) 671-9000
Email: sales@aaxeon.com
- When will my orders be shipped?
In stock orders recieved by 12:00 PM PST will ship the same day (subject to credit worthiness and purchase order requirements.
Out of stock and special orders will ship within one business day of Aaxeon's reciept.
- Is there a minimum order amount?
No, Aaxeon is happy to take your orders regardless of the amount.
- What is your return policy?
If any item purchased from Aaxeon Technologies, LLC does not meet or exceed your expectations in any way, please contact us within 30 days. If we cannot correct the problem, we will refund you the cost of the products purchased.
- What is the status of my RMA?
Contact our Customer Service department along with your RMA number and we will glady inform you of your RMA status.
- How can I receive special pricing?
To receive special pricing, use our request for volume pricing form or apply to become an Aaxeon partner. Please use the following link for more information about becoming an Aaxeon partner.
> Partner Program <
- Who do I contact if my product does not work?
Please contact our Technical Support department on issues regarding product Troubleshooting by using our request technical support form. Technical Support can also be contacted using the following:
Phone: (714) 671-9000
Email: support@aaxeon.com
- Do you offer any evaluation programs?
Yes, we provide a 30-day Free Evaluation on all of our products. Please fill out our evaluation form and we will send you our product to evaluate.
*note: evaulation subject to review and approval prior to product shipment.
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